To take advantage of low-cost talented labors and gain innovation capabilities, more and more global clients started to outsource professional service processes offshore to emerging markets. The service value chain breakdown in the outsourcing and intensive tacit knowledge involved in...

As emerging markets increasingly play important roles in outsourcing, we focus on the complex relationships in the professional service outsourcing environment. Building on information processing and contingency theories, this paper contributes to the much-needed efforts in the study of...

Chapter 1: Introduction -- Part 1: Systems Design, Innovation, and Technology -- Chapter 2: Green Design & Innovation -- Chapter 3: Technology and Engineering Management -- Chapter 4: Sustainable Value Chain Systems -- Chapter 5: Sustainability Standards and Performance Evaluation -- Chapter 6:...