Our intent with this research is to articulate propositions for coalition building behaviors involving the weaker player in a buyer–supplier relationship. The context of our study begins in dyads, but grows into triads as coalitions are formed. We consider coalition formation arising from...

The increasing popularity of service-based strategies among manufacturers, such as solution provision, make service triads commonplace within business. While there is some consensus that ‘relational' (i.e., close or collaborative) relationships are beneficial for the performance of individual...

Purpose The purpose of this paper is to explore the role of the manufacturer-supplier relationship in service performance within service triads. Design/methodology/approach An abductive case-research approach was adopted, using three embedded cases and 26 interviews in complex, multilevel...

Purpose – The purpose of this paper is to empirically explore supply chain integration (SCI) enabling practices, their benefits and barriers in a retail product returns process context. Design/methodology/approach – The study adopts a case study research strategy. It draws on a single case,...

Purpose – The purpose of this paper is to identify the strategic options available to a weaker actor to counteract the dominance of a stronger actor in a buyer-supplier relationship, and identifies those factors that influence the choice of individual options. Design/methodology/approach –...