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Determinants of sales persons' ethical decision making : the case of real estate agents

Tesfom, Goitom; Birch, Nancy J. - In: International journal of business governance & ethics : … 6 (2011) 1, pp. 28-48

Persistent link: https://www.econbiz.de/10008840265

Do they buy for their dogs the way they buy for themselves?

Tesfom, Goitom; Birch, Nancy J. - In: Psychology & marketing 27 (2010) 9, pp. 898-912

Persistent link: https://www.econbiz.de/10008652657

Do switching barriers in the retail banking industry influence bank customers in different age groups differently?

Tesfom, Goitom; Birch, Nancy J. - In: The journal of services marketing 25 (2011) 5, pp. 371-380

Persistent link: https://www.econbiz.de/10009272238

Perceptions of real estate agents on the role of professional training in ethical decision making

Tesfom, Goitom; Birch, Nancy J.; Tessema, Mussie T. - In: International journal of business governance & ethics : … 8 (2013) 4, pp. 348-375

Persistent link: https://www.econbiz.de/10010389072

Mobile phone service providers shift to no-contract plans : implications on customer retention

Tesfom, Goitom; Birch, Nancy J.; Culver, Jeffrey N. - In: Services marketing quarterly 39 (2018) 2, pp. 92-107

Persistent link: https://www.econbiz.de/10011859502

Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?

Tesfom, Goitom; Birch, Nancy J.; Culver, Jeffrey N. - In: International journal of technology marketing : IJTMkt 14 (2020) 1, pp. 22-46

Persistent link: https://www.econbiz.de/10012179157

Do mobile phone service consumers in the US have media preference as their source of information on competing mobile phone service plans?

Tesfom, Goitom; Birch, Nancy J.; Culver, Jeffrey N. - In: Journal of promotion management : JPM 24 (2018) 4, pp. 578-599

Persistent link: https://www.econbiz.de/10011979182

Do switching barriers in the retail banking industry influence bank customers in different age groups differently?

Tesfom, Goitom; Birch, Nancy J. - In: The journal of services marketing 25 (2011) 5, pp. 371-381

Persistent link: https://www.econbiz.de/10009181353

Do switching barriers in the retail banking industry influence bank customers in different age groups differently?

Tesfom, Goitom; Birch, Nancy J. - In: Journal of Services Marketing 25 (2011) 5, pp. 371-380

Purpose – The purpose of this paper is to examine whether switching barriers in the retail banking industry affect different age groups differently. Design/methodology/approach – Questionnaires were administered to 188 bank customers of different age groups, measuring their perception of...

Persistent link: https://www.econbiz.de/10014905350

Do offshore outsourcing firms in the USA use their investments on corporate social responsibility to alleviate negative attitudes toward offshore outsourcing?

Tesfom, Goitom; Birch, Nancy J. - In: Social Responsibility Journal 4 (2008) 4, pp. 428-438

Purpose – The purpose of this paper is: to determine how offshore outsourcing firms in the USA are involved in providing assistance to education and training the downsized/unemployed; and to conduct inter‐industry comparisons among offshore outsourcing firms to determine if there are...

Persistent link: https://www.econbiz.de/10015021858