Qualitative methodologies provide more in-depth and contextual information about a research problem, however qualitative methodologies are far less frequently utilized in research studies published in acclaimed business journals. Instead, primary survey-based data collection and subsequent...

Customer satisfaction has long been among the most prominent topics in consumer behavior and in marketing in general. Satisfaction concept is typically examined in regards to consumer (B2C) markets, much less paying attention to the more multi-faceted nature of industrial (B2B) settings. The...

The paper investigates implemented diversity and inclusion practices' effect on firm sustainability. The study covers a sample of small and middle-sized automotive firms in Czechia, where diversity and inclusion practices have been implemented in relation to firm sustainability. The paper's...

Purpose: The purpose of this paper is to examine how ethnic migrant entrepreneurs (EMEs) utilise identity work to build legitimacy in a host country. According to optimal distinctiveness theory (ODT), legitimacy is achieved by balancing conformance and distinctiveness. This paper draws on ODT...

Purpose: For some years, human resource management (HRM) scholars have sought to understand how the high performance work system (HPWS) impacts performance. Recently, attention has turned to developing knowledge about the more micro-level aspects of this relationship, with the...

Purpose: This study investigates how a globally-oriented, developing country enterprise formulates and implements ethics strategies, policies and behaviours with respect to its stakeholders, and how the case company discloses and utilises its ethics strategies, policies and behaviours to gain...

Purpose Understanding expatriate performance, suitability, selection and development have long been identified as critical to international human resource management (IHRM). The authors explore how adult third culture kids (ATCKs) see themselves in regard to their future capacity to successfully...

Explains that sweeping structural reform combined with national change in attitude have dramatically altered the business environment in New Zealand. Yesterday, New Zealand was a tale of faded prosperity and lost promise; today, it receives praise from the World Bank, the International Monetary...