Purpose Risk management in supply chain (SC) is not an easy task due to different uncertainty and intricacy. Management of risk is necessary for smooth operation of SC. The purpose of this paper is to demonstrate multi-criteria decision-making (MCDM) approaches to select the best SC which has...

Purpose – The purpose of this paper is to study the strategy development by small and medium enterprises (SMEs) for improving coordination in supply chain in Indian perspective. Globalization and liberalization of the world economy has leveled the field for all competitors around the globe. To...

Purpose – The purpose of this paper is to analyze the performance of Indian retailers in recent past and derive meaningful insight for practicing managers in this area. Design/methodology/approach – This paper analyses the economic efficiencies of select Indian retailers using three related...

Trust is a binding force in most buyer‐supplier transactions. It is critical when uncertainty and asymmetric product information are present in the transaction of a supply chain. One of the important characteristics in developing trust among trading partners of an e‐enabled supply chain is...

Purpose – To explore the dissimilarities, if any, in supply chain practices among different sectors of Indian manufacturing industry through development and testing of some hypotheses. Design/methodology/approach – A questionnaire‐based survey was conducted on four sectors of the Indian...

Purpose – Utilizing data envelopment analysis (DEA), this paper seeks to examine the performance of 20 Indian B‐Schools, separating their profitability and marketability. The technique allows one to identify those management institutions which are able to utilize their resources in a most...

Purpose – The recent expansion in tertiary education in India, an increased student enrollment as well as global competition have created a challenge for the existence of the institutes. It has been realized that a quality of service is associated with customer satisfaction and it is one of...