Gomes, Carlos F.; Small, Michael H.; Yasin, Mahmoud M. - In: International Journal of Public Sector Management 32 (2019) 2, pp. 207-228
Purpose: The purpose of this paper is to assess the management of public-sector projects in Portugal paying particular attention to the extent to which total quality management (TQM) principles are being utilized in such projects. Design/methodology/approach: Based on an extensive review of the...