Purpose – Development of mobile commerce (m‐commerce) environments that have user‐friendly features is important to accelerate the adoption of m‐commerce. The current research studies web‐based features that are crucial to the success of mobile air ticketing commerce....

Purpose – The aim of this study is to identify factors that influence drivers' route choice response to travel time information about both the expressway and local streets provided by variable message signs on arterial roads. Design/methodology/approach – A stated preference questionnaire...

Purpose: The US Congress set the original goal that 80 per cent of all tax returns should to be filed electronically for the 2007 tax year. Unfortunately, only 70 per cent of the total returns were electronically filed (e-filed) in 2017. This paper aims to examine the longitudinal progress of...