Purpose – The paper aims to clarify the relationship between organizational identification, knowledge sharing and work characteristics. It proposes hierarchical linear modeling analysis of work context and social support climate with regard to organizational identification. The study aims to...

Purpose: Software process improvement (SPI) is a knowledge activity that is critical to the excellence of information system development. This study observes two knowledge gaps in the quest for SPI success and proposes a research model that integrates existing knowledge antecedents to address...