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Customer satisfaction in the I...
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Customer satisfaction
9
Kundenzufriedenheit
9
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
5
India
5
Relationship marketing
5
Indien
4
Personal banking
4
Privatkundengeschäft
4
United Arab Emirates
4
Vereinigte Arabische Emirate
4
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3
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2
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2
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1
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Jham, Vimi
23
Khan, Kaleem Mohd
3
Malhotra, Gunjan
3
Jain, Sheetal
2
Khan, Kaleem Mohd.
2
Mishra, Sita
2
Puri, Sandeep
2
Sehgal, Nidhi
2
Khalid Azam, M.
1
Khan, Kaleem M.
1
Khan, Mohmood Ali
1
Mohd Khan, Kaleem
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1
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International journal of business innovation and research
2
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2
International journal of strategic change management : IJSCM
2
Singapore management review : Asia Pacific journal of management theory and practice
2
South Asian journal of management : SAJM
2
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Asia Pacific International Journal of Marketing
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Asian African journal of economics and econometrics
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IIMB management review
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International Journal of Financial Services Management
1
International journal of financial services management : IJFSM
1
International journal of services technology and management
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Journal of retailing and consumer services
1
Paradigm : the journal of Institute of Management Technology
1
The international review of retail, distribution and consumer research
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ECONIS (ZBW)
15
OLC EcoSci
5
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1
Determinants of performance in retail banking : perspectives of customer satisfaction and relationship marketing
Jham, Vimi
;
Khan, Kaleem Mohd
- In:
Singapore management review : Asia Pacific journal of …
30
(
2008
)
2
,
pp. 35-45
Persistent link: https://www.econbiz.de/10003805517
Saved in:
2
Customer satisfaction in the Indian banking sector : a study
Jham, Vimi
;
Khan, Kaleem Mohd
- In:
IIMB management review
20
(
2008
)
1
,
pp. 84-93
Persistent link: https://www.econbiz.de/10003689597
Saved in:
3
Determinants of performance in retail banking : perspectives of customer satisfaction and relationship marketing
Jham, Vimi
;
Khan, Kaleem Mohd
- In:
Singapore management review : Asia Pacific journal of …
30
(
2008
)
2
,
pp. 35-45
Persistent link: https://www.econbiz.de/10009892254
Saved in:
4
An empirical investigation of customer satisfaction with multi channel banking
Jham, Vimi
- In:
International journal of electronic customer …
3
(
2009
)
2
,
pp. 121-131
Persistent link: https://www.econbiz.de/10003850219
Saved in:
5
Customer relationship management in the banking sector : impact of internet usage by the customer
Jham, Vimi
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 93-102
Persistent link: https://www.econbiz.de/10003953755
Saved in:
6
Change management in retail banking in the UAE : an assessment of some key antecedents of customer satisfaction and demographics
Jham, Vimi
- In:
International journal of strategic change management : IJSCM
4
(
2012
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10009756682
Saved in:
7
Empirical investigation of antecedents of perceived recovery service quality : evidence from retail banking in United Arab Emirates
Jham, Vimi
- In:
International journal of financial services management …
9
(
2019
)
4
,
pp. 369-385
Persistent link: https://www.econbiz.de/10012147267
Saved in:
8
Customer relationship management in the banking sector : impact of internet usage by the customer
Jham, Vimi
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 93-102
Persistent link: https://www.econbiz.de/10009883466
Saved in:
9
An empirical investigation of customer satisfaction with multi channel banking
Jham, Vimi
- In:
International journal of electronic customer …
3
(
2009
)
2
,
pp. 121-131
Persistent link: https://www.econbiz.de/10009887537
Saved in:
10
Change management in retail banking in the UAE : an assessment of some key antecedents of customer satisfaction and demographics
Jham, Vimi
- In:
International journal of strategic change management : IJSCM
4
(
2012
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10010146361
Saved in:
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