In this paper, international knowledge spillovers are incorporated in a horizontal innovation model, designed to explain the observed uncertain effects that openness of trade can have on wage inequality in small developing countries. Openness of trade can produce two different effects: an...

This paper uses the methodology of an intervention case study to examine a manufacturing process for bending metal tubes into oven flues. We found that the manufacturer, Stanley Engineered Components (SEC), was producing parts that were not acceptable to its major customer yet its processes were...

ISO 9000 and TQM have had considerable success in terms of acceptance in organizationsworldwide. In this study, Structural Equation Modeling (SEM) is applied to assist in explaining and predicting the relationships between and among ISO 9000 certification, TQM practices,organizational...