Importance-performance analysis (IPA) is an analytic technique that generates a two-dimensional importance-performance grid, where the values of importance and performance across attributes are plotted against each other. This technique is used to assist service and other firms in prioritizing...

Increasingly it is recognised that sport, especially professional sport, is a rich area for economic analysis. The book sets out to explain the economic factors behind the growth and development of professional sport and sports leagues, and to demonstrate how economic analysis may be used to...

Casual employment is steadily increasing its share of total employment in Australia. This paper analyses some of the factors that have led to this situation by extending the work of Simpson, Dawkins and Madden (1997). The results, while confirming some of their research and clarifying the role...