The present paper has as its target to present the regulations characterizing the quality of educational services in higher education, with a view to identifying the system which is the most efficient and revealing for their real quality. This approach also takes into account the central role...

Quality and customer satisfaction are important subjects receiving increasing attention worldwide. An organization’s ability to remain in business depends entirely on its ability to win and retain customers. The nature and number of competitors and their ability to offer similar...

The quality of mortgage loans had been deteriorating since 2001, when interest rates were consistently below 3 per cent for several years. Housing prices dropped substantially since their high in 2006. This article examines the current credit crisis against the background of recent financial...

Romania’s education system is at a cross-road. Important sector reforms initiated after the fall of communism – including curriculum changes, student assessment, teacher training, finance and governance - need to continue to improve education outcomes. However, Romania’s integration into...