Purpose: The increase in parcel quantities on the last mile requires new and innovative concepts to support sustainability efforts in urban areas. Crowdsourced delivery (CSD) represents a promising concept as it allows private couriers to take over the parcels' last mile on trips they would have...

Strategic organizational decision making in today's complex world is a dynamic process characterized by uncertainty. Therefore, diverse groups of responsible employees deal with the large amount and variety of information, which must be acquired and interpreted correctly to deduce adequate...

Public and academic attention towards sustainably managing companies and corresponding supply chains has been gaining significant momentum in recent years. While extensive literature is available on corporate sustainability and the original equipment manufacturers' (OEMs) downstream supply...