This research paper contributes to the understanding of the relationship between market orientation and performance in the context of a law firm during a time of economic crisis. The contribution is twofold, adding to the fairly limited research on market orientation within law firms, and to the...

This paper explores the concept of partnerships between buyers and suppliers in the global automotive sector during product design and development. Partnerships are often the goal in a shift away from adversarial arms-length relationships. The objective of this research is to provide empirical...

Purpose – To present a measurement framework to capture the importance of the use of knowledge within the new product development (NPD) process. Design/methodology/approach – A literature review enabled 200 product development measures to be compiled. These were categorised into six...

Purpose – The purpose of this article is to describe a future center as an urban innovation engine for the knowledge city, to understand the success factors of a future center and how this success can be replicated systematically in the implementation and development of future centers in the...

Purpose – The purpose of this paper is to present the results of an empirical study to analyse the impact of the introduction of knowledge management (KM) practices on the financial performance of a multinational law firm and to refine the KM Balanced Scorecard being used by the organisation....

Purpose – The purpose of this paper is to determine what motivates junior lawyers to join a “Top 5” law firm, to understand their job and career expectations and whether or not these are being met during their employment in the firm. Design/methodology/approach – A survey was delivered...

Purpose – This article aims to explore and define the implications of the predominant divide in law firms between fee earners, i.e. lawyers contributing to law firm revenue, and support staff, i.e. employees in back office functions not directly contributing to revenue. To identify steps to...

Purpose – The purpose of this article is to provide the Team Performance Management ( TPM ) journal readership with a review of the journal since its inception in 1995, tracing the pattern of articles published since then. To give an overview of the processes and procedures now in operation...