Jaca, Carmen; Ormazabal, Marta; Viles, Elisabeth; … - In: The TQM Journal 30 (2018) 4, pp. 281-295
Purpose: The purpose of this paper is to develop a methodology that is based on the concept of environmental comfort and can serve as a tool that can help companies and employees to implement Kaizen projects. This methodology focuses on the worker’s participation in analyzing and developing...