"Choice modelling is an area of growing popularity as many researchers and consultants seek to find better ways to explain the choices made by individuals, households and firms in many application contexts such as transportation, health services, environmental science, marketing, finance,...

As contracting of public transport services increases in sophistication, there is a growing focus on an increasing number of key performance indicators that emphasis service quality. Although contracts won under competitive tendering or by negotiation are assessed on a number of evaluation...