This paper addresses a key issue in the health OR literature, namely the apparent failure of OR modelling to become embedded and widely implemented within healthcare organisations. The research presented here is a case study to evaluate the adoption of one particular simulation modelling tool,...

As is often the case in healthcare provision, public services may offer facilities at a hierarchy of levels in different locations, ranging from basic to specialised levels of care. In addition to efficiency objectives, with public services there is the concern of equity of provision when...

This paper demonstrates techniques to generate accurate predictions of demand exerted upon the Emergency Medical Services (EMS) using data provided by the Welsh Ambulance Service Trust (WAST). The aim is to explore new methods to produce accurate forecasts that can be subsequently embedded into...