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The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na; Rutherford, Brian N.; Friend, Scott B.; … - In: Journal of marketing theory and practice 25 (2017) 1, pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
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Luxury product to service brand extension and brand equity transfer
Ahn, Jiseon; Park, Jungkun; Hyun, Hyowon - In: Journal of retailing and consumer services 42 (2018), pp. 22-28
Persistent link: https://www.econbiz.de/10011825996
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The influence of social capital through social media : a study of the creation of value in shopping behaviour
Hyun, Hyowon; Gunn, Frances; Park, Jungkun - In: The international review of retail, distribution and … 29 (2019) 2, pp. 160-177
Persistent link: https://www.econbiz.de/10012208818
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Customer response toward employees' emotional labor in service industry settings
Gong, Taeshik; Park, Jungkun; Hyun, Hyowon - In: Journal of retailing and consumer services 52 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012132182
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Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.; Rutherford, Brian N.; Park, Jungkun - In: Journal of business research : JBR 70 (2017), pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
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Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon; Shamim, Amjad; Park, Jungkun - In: International journal of hospitality management 92 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
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Editorial: editorial introduction : luxury services focusing on marketing and management
Park, Jungkun; Ahn, Jiseon - In: Journal of retailing and consumer services 58 (2021), pp. 1-2
Persistent link: https://www.econbiz.de/10012430620
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A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention
Park, Jungkun; Hyun, Hyowon; Toulany Thavisay - In: Journal of retailing and consumer services 58 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012430623
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Investigating travelers' multi-impulse buying behavior in airport duty-free shopping for Chinese traveler : intrinsic and extrinsic motivations
Lee, Jung Ick; Ren, Tianbao; Park, Jungkun - In: Journal of air transport management 92 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012507734
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Examining the role of anxiety and social influence in multi-benefits of mobile payment service
Park, Jungkun; Ahn, Jiseon; Toulany Thavisay; Ren, Tianbao - In: Journal of retailing and consumer services 47 (2019), pp. 140-149
Persistent link: https://www.econbiz.de/10011995539