It is common for people to be more critical of others' ethical choices than of their own. This chapter explores those remarkable circumstances in which people see no evil in others' unethical behavior. Specifically, we explore 1) the motivated tendency to overlook the unethical behavior of...

Gifts that support a worthy cause (i.e., “gifts that give twice”), such as a charitable donation in the recipient’s name, have become increasingly popular. Recipients generally enjoy these gifts, which not only benefit others in need but also make individuals feel good about themselves....

Previous research on unethical behavior in organizations suggests that employees who engage in such behavior are motivated by the desire to advance their own self-interest, often acting selfishly at the expense of their own organizations. However, such behaviors also may be motivated by...

Consumers are often faced with the opportunity to purchase a new, enhanced product (e.g., a new phone), even though the device they currently own is still fully functional. We propose that consumers act more recklessly with their current products and are less concerned about losing or damaging...

Humans use subtle sources of information — like nonverbal behavior — to determine whether to act cooperatively or antagonistically when they negotiate. Handshakes are particularly consequential nonverbal gestures in negotiations because people feel comfortable initiating negotiations with...

We present theory suggesting that experiences at work that meet employees’ expectations of need fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill them. We argue that...

Two laboratory experiments on a single-echelon inventory task show that inventory durability interacts with transit lags to create order volatility that exceeds demand volatility (the bullwhip effect). Durability creates bullwhip effects because players adjust orders insufficiently to reflect...

When explaining others' behaviors, achievements, and failures, it is common for people to attribute too much influence to the individual's disposition and too little influence to the structural and situational influences impinging on the actor. Although performance is a joint function of ability...