We illustrate how an information sender may use unverifiable signals regarding a set of substitute products located in an alternative market to manipulate the choices made by uninformed but perfectly rational decision makers (DMs) within the verifiable market where the information sender...

Purpose: The purpose of this study is to evaluate two supply chain resilience key elements of vulnerability and capability in the automotive industry. Design/methodology/approach: We propose a fuzzy approach for statistical hypothesis testing and analyze two research hypotheses by synthesizing...

Purpose: Delivering premium services and quality products are critical strategies for success in manufacturing. Continuous improvement (CI), as an underlying foundation for quality management, is an ongoing effort allowing manufacturing companies to see beyond the present to create a bright...