Publisher Description of the book: This book addresses the concept of knowledge, and its use in the contexts of work and organizations. It provides a critical understanding of current approaches to knowledge management, organization and the 'knowledge economy'. The author describes a number of...

The study is a case study of managerial identity work, based on an in-depth case of a senior manager and the organizational context in which she works. The paper addresses the interplay between organizational discourses, role expectations, narrative self-identity and identity work. Identity is...

Despite the great interest in organizational identity, empirical studies are relatively rare. As yet, there have been no major comparative case studies of this phenomenon. Single case studies have yielded in-depth understanding of the process of identity construction in specific organizations,...

Increasing attention is being given to professional services in organisation and management theory. Whether the focus is on organisational forms or service processes such as knowledge transfer, the role of clients is often seen as central. However, typically, clients continue to be presented in...