Store layouts are important determinants of behaviour. A review of the academic and commercial literature suggests that the methodological and theoretical approaches have provided methods and approaches that are difficult for practitioners to adopt. This paper offers a robust theoretical...

Purpose – This paper sets out to review the business history of consumerism and to ask whether over‐consumption is leading to an unacceptable level of inappropriate social behavior that is detrimental to both society and business. Design/methodology/approach – The paper reviews Peter...

Purpose – The purpose of this paper is to deepen our understanding of customers' actual internet banking behaviour by combining the construct of technology readiness with the technology acceptance model and demographics, such as age and gender, into one integrated framework....