Senior management's ability to gauge the business value of investments in information technology (IT) hasbeen seriously hampered by a lack of analytic tools to conduct sound performance assessment. In thispaper, we present a conceptual framework called a quot;business value linkagequot; that is...

This paper presents a new approach to measuring the input productivitygains from information technology (IT) in complex managerial environments. Theapproach is illustrated in the context of a study of a pilot deployment at Hardee's Inc.of a new cash register point-of-safe and order-coordination...

Automated collection of software metrics in computer aided software engineering (CASE) environmentsopens up new avenues for improving the management of software development operations, as well asshifting the focus of management's control efforts from quot;software...

This paper proposes a new vision for the measurement andmanagement of development productivity related to computer aidedsoftware engineering (CASE) technology. We propose thatproductivity be monitored and controlled in each phase ofsoftware development life cycle, a measurement approach we...

Measurement of software development productivity is needed in order to control software costs, but it isdiscouragingly labor-intensive and expensive. Computer aided software engineering (CASE) technologies --especially repository-based, integrated CASE -- have the potential to support the...

The traditional unit of analysis and control forsoftware managers is the software project, and subsequentlythe resulting application system. Today, with the emerging capabilitiesof computer-aided software engineering (CASE) andcorresponding changes in the development process, productivitygains...

Accounting performance measures such as earnings and cash flows are useful for both valuation and performance evaluation purposes. However, little evidence exists on whether there is any association between these two roles. In this study, we provide large sample empirical evidence that the...

This paper proposes a new method to measure the input productivity gains from information technology incomplex managerial environments. The method employs a production function which maps output andrelating moderating variables in the managerial environment into input resource consumption, with...