Adler, Nicole; Liebert, Vanessa; Yazhemsky, Ekaterina - In: Omega 41 (2013) 2, pp. 442-458
Benchmarking airports is currently popular both in the academic literature and in practice but has proved rather problematic due to the heterogeneity inherent in any reasonably sized dataset. Most studies either treat the airport production technology as a black box, or separate the terminal and...