Intro -- A.B.C.'s of Behavioral Forensics -- Contents -- Foreword -- Preface: A Serendipitous Journey to This Book -- Acknowledgments -- Introduction -- The Human Factor -- Trust Violation and Its Consequences -- This Book's Approach: The A.B.C.'s of Behavioral Forensics -- An Interdisciplinary...

This paper examines one aspect of human interaction with computer-integrated systems, that of fault diagnosis or troubleshooting. The complexity (and attendant unreliability) of the new manufacturing systems has meant that fault diagnosis has become an increasing proportion and an integral part...