"Could the terrorist attacks on the Twin Towers have been avoided? What about the recent global financial crisis? Behind these apparently very different events it is possible to identify a common element of organizational myopia - a syndrome that severely limits the capacity of organizations to...

How do mafias work? How do they recruit people, control members, conduct legal and illegal business, and use violence? Why do they establish such a complex mix of rituals, rules, and codes of conduct? And how do they differ? Why do some mafias commit many more murders than others? This book...

A large cruise ship sinks after hitting some outcropping rocks near the shore. Who is to blame? In the face of negative events - accidents, corporate scandals, crises and bankruptcies - there are two organizational strategies for managing blame. The first is to take full responsibility for the...