Problem definition: Trustworthy partners in procurement and service relationships are an asset. How can organizations discern trustworthy from untrustworthy partners, especially early on, so as to not waste time or resources on bad relationships? Academic/Practical Relevance: Prior studies have...

Virtual appointments between patients and healthcare providers (through phone calls, e-mail and web based applications) can provide a cost-effective alternative to traditional office appointments for managing chronic conditions via regular monitoring, symptomatic treatment and education. Virtual...

Problem Definition: Cost-effective resource allocation policies are important for public-sector and nonprofit organizations. Yet, for some allocation decisions in this context, quantifying costs is difficult, even impossible. Academic/Practice Relevance: Behavioral researchers have studied the...