Kemp, Elyria; Bui, My; Krishen, Anjala; Homer, Pamela Miles - In: Journal of Consumer Marketing 34 (2017) 2, pp. 85-95
Purpose The dynamic landscape of healthcare has seen significant changes in marketing by the various types of healthcare providers. This research aims to explore the impact of emotions in healthcare advertising. Design/methodology/approach Two consumer panel experiments investigate the role of...