Kemp, Elyria; Porter III, McDowell; Anaza, Nwamaka A.; … - In: Journal of Research in Interactive Marketing 15 (2021) 1, pp. 104-124
Purpose: Organizations can benefit significantly from the growing capabilities of the internet. As the Web facilitates purchasing and reduces the costs of marketing, companies can connect with customers through the use of storytelling. This study aims to examine how small businesses leverage...