Moon, Junghoon; Rhee, Cheul; Kang, Hyunjeong; Sanders, … - In: Journal of Electronic Commerce in Organizations (JECO) 8 (2010) 1, pp. 26-40
In this article we introduce a multidimensional systems evaluation technique for tapping into the group cognitive structure. The objective is to illustrate how GALILEO assists in mapping the multidimensional cognitive domain of user evaluations in order to subsequently identify strategies to...