Inspection error has been and continues to be an important area of research particularly in statistical quality control. While considerable work has been reported on the effect of inspection error on different sampling plans and the implications thereof, very little seems to have been done to...

Total quality management (TQM) has been perceived as a competitive strategy to improve continually the quality of products and processes. However, the initial stages of TQM implementation may encounter major problems owing to misplaced efforts. The extent to which TQM is successful in an...

Saraph et al. systematically attempted to organize and synthesize the various perceptions offered by other authors on the critical factors of quality management. The authors provided a synthesis of the quality literature by identifying eight critical factors of quality management in a business...

This paper questions whether a decision making approach based on rational processes is appropriate considering recent developments in decision theory. The paper begins by comparing the behaviour of managerial decision makers with the expected behaviour of newly empowered employees in TQM...

Examines the trade‐off between system redundancy and acceptance sampling as alternative means to improve system reliability. We assume that components of the system follow an exponential failure law and investigate expected times to failure of systems of various levels of component redundancy...

Purpose – The purpose of this paper is to perform organizational team effectiveness analysis and to find out whether decision-making style (DMS) has any association with team effectiveness. Which style most significantly affects the team effectiveness and how this predictive association can be...

Purpose Managing across cultures is vital for international business success. Leaders need to make decisions in a way that suits the new culture in which they are placed. This paper aims to explore how expatriate managers in the UAE make decisions in respect to their contextual environment....

Purpose – Consumer ethnocentrism and consumer animosity provide marketing management with two useful concepts to understand the reasons behind consumers’ purchase decisions concerning domestic vs imported products. The purpose of this paper is to investigate the antecedents and consequences...

This article presents and compares two techniques for making multiobjective product design decisions: quality function deployment (QFD) and decision analysis (DA). A research and development (R&D) case study describes the application of these techniques to the selection of the design for a new...

This paper faces the problem of the decision maker who has to identify the most appropriate organisational mode for the external acquisition of a certain technology. Its objective is twofold: to explain the rationale behind the choice of a definite mode of collaboration, i.e. to understand which...