Purpose – To establish a comprehensive model of strategic management emphasized on the interactions of the organization with its external and internal environments and also to further develop a strategy based on competitive advantage. Design/methodology/approach – By using key success factor...

Purpose – To provide a good insight into the use of analytic network process (ANP) that is a multiple criteria decision‐making methodology in evaluating supplier selection problems. Design/methodology/approach – Supplier selection problems are multi‐objective problems which have many...

Purpose – This paper seeks to propose a new approach for tackling the uncertainty and imprecision of identifying suitable supplier offers, evaluating these offers and choosing the best alternatives in bi‐negotiation. In a build‐to‐order supply chain, the handling of uncertainties is...

Purpose – Evaluating and selecting the best among the offers provided by various suppliers is a complex problem that takes into account both tangible and intangible criteria, which incorporate interdependencies and feedback. The decision making is aggravated by the complexity of supply chain...

Purpose – This study aims to provide a good insight into the use of analytic network process (ANP), a multi‐criteria decision‐making methodology in selecting and benchmarking enterprise resource planning (ERP) systems. Design/methodology/approach – In this study, ANP model is proposed...

Purpose – Third‐party logistics (3PL) provider selection has gained great attention in logistics management literature. The purpose of this paper is to provide a good insight into the use of a‐two‐phase analytical hierarchy process (AHP) and technique for order preference by similarity...

Purpose – Promoting security, stability and cooperation is the raison d'être of the North Atlantic Treaty Organization (NATO) and these are the aims of its strategy of membership enlargement. The incentive of NATO membership has led some former Warsaw Pact applicant countries to reform their...

Purpose – The purpose of this paper is to develop a quantitative methodology for benchmarking process which is simple, effective and efficient as a rejoinder to benchmarking detractors who debate benchmarking is just a catch‐up process. Design/methodology/approach – The methodology...

Purpose – Finding groups of similarly performing organizations for strategic or tactical performance comparison has typically been done by either cluster or frontier analysis. Both present problems of definition and interpretation. Given the inevitable abstraction of any model it is desirable...

Purpose – The purpose of this paper is to develop an agility evaluation approach to determine the most suitable agile system for implementing mass customization (MC) strategies. Evaluating the alternatives and comparing across them, the best practices of the efficient organization can be...