This empirical paper explores the work of employees in charge of service innovation when firms develop and launch new scale-intensive services by addressing two research questions: i) How do employees responsible for service innovation work? and ii) what are the related managerial implications...

This paper focuses on the collaboration practices between spin-offs and their customers and suppliers. With empirical material from seven cases of incumbent-backed spin-offs, we find that suppliers are highly involved in the development of the innovation that spin-offs are based upon and...

This paper focuses on the practices between parent and child firms in corporate spinoffs. We uncover the enacted aspects of knowledge, called knowing, through theories from seven cases of incumbent-backed spin-offs and find that the management of the parent firms are highly involved in the...