In the service industry, a service provider may sell a collection of service activities as a package, also known as a service bundle. Empirical studies indicate that the customer's ex-post perception of a service bundle depends on not only the utility of each activity but also the sequence of...

This paper develops an adverse selection model for a two-stage supply chain with one supplier, one retailer, and a potential outside entrant supplier who makes a partially substitutable product. The work is different from most research on entry deterrence that only considers a single-stage...

This paper studies the problem of improving the operations efficiency for retrieving inbound containers in a modern automatic container terminal. In the terminal, when an external truck arrives to collect a container stored in a specific container block, it waits at one end of the block where an...

This paper addresses two important issues that may affect the operations efficiency in the recycling industry. First, the industry contains many small-scale and inefficient recycling firms, especially in developing countries. Second, the output from recycling a waste product often yields...

This paper studies a new multi-product dynamic lot sizing problem, where the inventories of all products are replenished jointly with the same quantity whenever a production occurs. Such problems may occur in poultry and some chemical industries. We first introduce the general problem that...

In this paper we study the production scheduling problem for a two-stage flow shop in which there are options of outsourcing some operations to subcontractors. The basic objective is to look for a production schedule that can optimally utilize the resources of both the in-house production and...

Key Features:The first book on disruption managementThe topics covered are large in scope and extensive in content, from production and airline scheduling to supply chain managementThe main author is internationally known as the pioneer of disruption management, in both industry and academia.