A number of studies have been published that claim to carry out cost of quality (COQ) studies on construction projects. These studies, however, have largely ignored the contribution of prevention and appraisal costs to COQ, and have limited their analysis to the impact of quality failures on the...

The UK government has established an agenda for 'greening' government activity and, as it accounts for approximately 40% of all UK construction procurement, is actively encouraging sustainability initiatives in this particular sector. However, there have been criticisms of its approach. The UK...

A methodology was developed to measure cost of quality failures in two major road projects, largely based upon a work‐shadowing method. Shows how the initial data were collected and categorised into definable groups and how the costs were estimated for each of these categories. The findings...