The European Union's EU-Africa Energy Partnership, with respect to its emphasis on transport fuels, aims to ensure that Member States can fulfil agreed upon commitments to sustainable energy via the importation of biomass grown in sub-Saharan Africa. This policy aims to reduce the dependence of...

Security assurance across maritime trading systems is a critical factor for international business managers and in the evolution of international trade generally. A number of initiatives are underway focusing on security issues in ports and ships (International Ship & Port Security Code),...

The emergency relief chain and overall relief effort of Cyclone Larry in Australia is generally agreed to be one of the more effective in the history of emergency cyclone response in northern Australia. This paper identifies and analyses some key success factors in the emergency relief chain and...

Purpose – The purpose of this paper is to explore, analyse and discuss the published concepts of “the customer” and “customer service” in the context of managing international emergency relief chains. Design/methodology/approach – This is a literature‐based approach that extends...

Purpose Railway transport being a “service” is provided in a space and time dimension. Providing a better quality of service requires higher inputs, so evaluating the performance without these considerations would give a biased result. The purpose of this paper is to assess the performance...

Purpose – The purpose of this article is to investigate the nature of the humanitarian aid supply chain and discuss the extent to which certain business supply chain concepts, particularly supply chain agility, are relevant to humanitarian aid. Design/methodology/approach – The paper...