Service and construction require large resource, thus there is a need for a comprehensive method for optimal resource allocation. The purpose of this study is to develop and use scaled critical factor index (SCFI) for sustainable resource allocations in a service provision company and a lean...

Purpose – The purpose of this paper is to investigate the relationship between quality management practice and labor productivity in labor-intensive manufacturing companies in a developing nation and benchmark with the world average. Design/methodology/approach – Primary and secondary data...

Purpose: The purpose of this paper is to investigate the relationship between multi-criteria performance measurement (MCPM) practice and business performance improvement using the raw data collected from 33 selected manufacturing companies. In addition, it proposes modified MCPM model as an...