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Innovation
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Witell, Lars
124
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Löfgren, Martin
19
Edvardsson, Bo
15
Kristensson, Per
14
Snyder, Hannah
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Poksinska, Bozena
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McColl-Kennedy, Janet R.
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Rönnbäck, Åsa
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Kowalkowski, Christian
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Journal of Service Management
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Journal of service management
13
Journal of business research : JBR
11
International journal of quality and service sciences
8
Managing service quality : MSQ ; an international journal
7
Journal of Services Marketing
6
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
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Creativity and Innovation Management
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Debating innovation : perspectives and paradoxes of an idealized concept
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European journal of marketing : EJM
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Handbook of service science ; [Vol. 1]
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International Journal of Operations & Production Management
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Sustainable development in organizations : studies on innovative practices
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The Routledge handbook of service research insights and ideas
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The handbook of innovation and services : a multi-disciplinary perspective
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ECONIS (ZBW)
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Other ZBW resources
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OLC EcoSci
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1
Two decades of using Kano's theory of attractive quality : a literature review
Löfgren, Martin
;
Witell, Lars
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10003783531
Saved in:
2
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
3
Theory of attractive quality and life cycles of quality attributes
Löfgren, Martin
;
Witell, Lars
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 235-246
Persistent link: https://www.econbiz.de/10008938672
Saved in:
4
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
5
Theory of attractive quality and the Kano methodology - the past, the present, and the future
Witell, Lars
;
Löfgren, Martin
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1241-1252
Persistent link: https://www.econbiz.de/10010207256
Saved in:
6
Kano's Theory of Attractive Quality and Packaging - Packaging is playing an increasingly important role in product marketing.
Löfgren, Martin
;
Witell, Lars
- In:
Quality management journal : QMJ
12
(
2005
)
3
,
pp. 7-20
Persistent link: https://www.econbiz.de/10005921142
Saved in:
7
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-100
Persistent link: https://www.econbiz.de/10008769879
Saved in:
8
Two Decades of Using Kano's Theory of Attractive Quality: A Literature Review - This study provides guidance to researchers and practitioners on employing the Kano methodology for...
Löfgren, Martin
;
Witell, Lars
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10007901187
Saved in:
9
Idea generation: customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-160
Persistent link: https://www.econbiz.de/10008995335
Saved in:
10
Theory of attractive quality and life cycles of quality attributes
Löfgren, Martin
;
Witell, Lars
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 235-247
Persistent link: https://www.econbiz.de/10008851388
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