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Service designing through Fuzzy Kano analysis in heritage tourism

Pandey, Ashutosh; Sahu, Rajendra - In: Supply chain sustainability : modeling and innovative …, (pp. 89-103). 2021

Persistent link: https://www.econbiz.de/10012387074

Exploring the impacts of national image, service quality, and perceived value on international tourist behaviors : a Nepali case

Zhang, Juyan; Adhikari, Dharma; Fahmy, Shahira; Kang, Seok - In: Journal of vacation marketing 26 (2020) 4, pp. 473-488

Persistent link: https://www.econbiz.de/10012265245

Measuring perception of service quality of Serbian rural tourism using RURALQUAL scale

Perić, Goran; Dramićanin, Sandra; Milenkovski, Ace - In: Bizinfo (Blace) : časopis iz oblasti ekonomije … 11 (2020) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10012268841

Measuring service quality in Macau luxury hotels using the QFD method : a case study

Pai, Chen-Kuo; Chen, Shun-Hsing; Hinds, David - In: International journal of services technology and management 22 (2016) 1/2, pp. 106-119

Persistent link: https://www.econbiz.de/10011645319

Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours

Ozturk, Yuksel; San, Rana Allahyari; Okumus, Fevzi; … - In: Journal of vacation marketing 25 (2019) 1, pp. 25-36

Persistent link: https://www.econbiz.de/10011986581

Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck

Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274

Persistent link: https://www.econbiz.de/10011912209

Muslim service quality dimensions in the tourism and hospitality industry : construct development and measurement validation

Eid, Riyad; Abdelkader, Ali Ahmed - In: International journal of islamic marketing and branding 2 (2017) 3, pp. 215-231

Persistent link: https://www.econbiz.de/10011858379

Determining the relationships between price and online reputation in lodgings

Rodríguez-Díaz, Manuel; Rodríguez-Voltes, Crina Isabel; … - In: Administrative Sciences : open access journal 9 (2019) 3/53, pp. 1-27

Currently, lodgings' competitiveness depends on pricing, based on the online reputation measured by quantitative scales of variables. The purpose of this article is to analyze the different prices set by lodgings by season in relation to the variables that measure their online reputation. This...

Persistent link: https://www.econbiz.de/10012146141

Long tail and destination management : the impact of market’s diversification on competitiviness in touristic services : the case of Garda Lake

Pilotti, Luciano; Tedeschi-Toschi, Alessandra; Apa, Roberta - 2011

Persistent link: https://www.econbiz.de/10011759292

Feeling (un)welcome in Switzerland : the perception of commercial hospitality by domestic and international tourists

Steffen, Angela; Stettler, Jürg; Huck, Lukas - In: Tourism and hospitality research : THR 21 (2021) 1, pp. 44-60

Persistent link: https://www.econbiz.de/10012426199