We critically reflect on the field of organizational learning and present one way to advance this important area of research. We propose theory explication and empirical research - in particular research aimed at model testing and refinement - as viable avenues for addressing the fragmentation...

The dominant models of supply chain management have a strong product orientation, with service supply chain models only starting to appear. The technologies used in existing supply chains generally aim at improving production and logistical operations by increasing their efficiencies and by...

The adoption of data capture technologies such as RFID could result in real interactivity and customer centric global services supply chains or could flood companies with data on top of the mountains of data already collected, stored, underutilized and underexploited. The paper suggest a...

Traditionally, much of the research attention in the study of global supply networks has focused on the material or product flows and also on the relevant information flows. Much less central to the study of supply chain management has been the issue of financial flows. This paper considers a...

Global service organizations (GSOs), particularly those that utilize information and communication technology (ICT) at the customer interface, need to find ways of deploying these technologies that deliver both increased efficiency and manageability as well as appropriate support for the...

This paper reports on findings from an exploratory study on the readiness of retailers for Radio Frequency Identification Devices (RFID), an innovative data-capture technology with the potential to substantially impact on national and international business. The paper discusses reasons for the...