Purpose – The purpose of the present study is to analyze the development of supply chain management (SCM) introduction in the construction industry, investigating the risk factors affecting the implementation of SCM principles. Design/methodology/approach – To achieve the research objective...

Purpose – The paper seeks to investigate the applicability of strategic supply chain management (SCM) models in one-off luxury contexts such as the yacht industry, where durable products are manufactured with project configuration. Design/methodology/approach – A literature review was...

To the best of our knowledge, extant definitions of Enterprise Resource Planning (ERP) success are not comprehensive, and they do not address all of the most relevant dimensions of this complex issue. Consequently, current ERP success models may lead to deceptive evaluations. Through a rigorous...

Purpose: The purpose of this study is twofold: exploring new queue-based variables enabled by process mining and evaluating their impact on the accuracy of waiting time prediction. Such queue-based predictors that capture the current state of the emergency department (ED) may lead to a...

Purpose: This paper aims to model a decision support system (DSS) that could overcome the oversimplified, subjective, compensatory decision logic of extant purchasing portfolio models (PPMs) by leveraging the firms’ procurement-related knowledge base. Design/methodology/approach: The DSS was...

Purpose: This paper aims to investigate the process performances in Emergency Departments (EDs) with a novel data-driven approach, permitting to discover the entire patient-flow, deploy the performances in term of time and resources on the activities and flows and identify process deviations...