Information and communication technologies (ICT), which are transforming most areas, develop non-linearly. Failure to take into account the nonlinear principles of complex dynamic systems hinders the development of balanced innovation strategies. Companies and governments lose the ability to...

Cover Page -- Title Page -- Copyright -- Table of Contents -- Foreword by Collin McLoughlin -- 1 - Introduction -- The Simplicity of Lean -- Operational Excellence is a strategic advantage -- The Simplicity Model -- Hansei -- Personal stories -- Part 1 - Culture -- 2 - Daily Management -- What...