Presents a recently developed conceptual model of strategy in organizations. Aims to examine three major levels at which top managers are required to operate. Organizes related concepts under a new paradigmatic umbrella. This portrays strategy as an iterative complex process with some simple...

Management research on strategic issues has focussed on economic and market forces surrounding a firm. Although this has re‐emphasized the need to become more attentive to the needs of customers and the activities of competitors, many companies are still finding it difficult to gain...

Conceptualizes a paradigm for strategic decision success that is based on a formal, managerial decision‐making process, advanced as part of a set of managerial attitudes towards the process and towards the decision itself. The resultant typology of strategic decisions is related to four sets...

Gives an overview of Japanese productivity management in both manufacturing and service industries. Discusses education and training, as well as corporate attitudes to productivity. Highlights the relationship of productivity to the Japanese economy, looking at both large and small...

Increasing emphasis is being given to corporate measurement systems which integrate customer satisfaction, process quality, innovation and financial performance. Managers are realizing that non‐financial criteria (customer service, process quality, new product development) are as important as...

Reports how two years ago, Management Decision readers were left in suspense concerning the mystery of two solicitors’ firms facing impending bankruptcy. Explains that the two firms responded to their respective crises by adopting diametrically opposed survival strategies, although both seemed...

Presents and compares two contrasting managerial attitudes towards strategic decisions. The first attitude is called maximizing behaviour, and it is founded on a set of assumptions that are unattainable in real‐world decision making. The use of this attitude invariably results in a failed...

Strategic decisions represent the most important product of managerial endeavors; and strategic choice is the most critical variable in strategic management. This article advances a set of foundations in which the effectiveness of a total organization may be ascertained from the effectiveness of...

Presents an overview of strategic organizational change (SOC) and its managerial impact on leadership, learning, motivation and productivity. Theoretical and empirical data presented are: the sources and determinants of strategic organizational change; the management implications of SOC;...

Using ethical considerations in strategic decision making will result in the development of the most effective long term and short term strategies. Specifically, ethical criteria must be included as part of the strategic process in before‐profit decisions rather than after‐profit decisions...