Purpose: This study aims to investigate how non-government organisation (NGO) managers balance accountability to donors and beneficiaries and the role of felt responsibility in this process. Design/methodology/approach: Using concepts of accountability theory, practices of microenterprise...

While NGOs play an important role in poverty alleviation, their accountability to beneficiaries (the poor) for sustainable poverty alleviation is often criticised. In the literature, a participatory approach to strengthening NGO downward accountability has been widely discussed and various...