We develop a system dynamics model of message-based communication, where the information-processing capacity of message recipients is limited. Profit-seeking broadcasters send messages, but only some of these messages are valuable to recipients. Recipients cannot determine whether or not a...

Email marketing is a legitimate, lucrative, and widely used business tool, but it is in danger of being overrun by unwanted commercial email (also known as spam). Conventional approaches to maintaining the robustness of legitimate email attack pieces of the problem. In contrast, this article...

As filters improve, the information assets of spammers become more valuable and lead to more, not less, overall spamming activity. This is troubling to contemplate, because it means no amount of spending on better filters will be enough. The next levels of escalation might then involve...

Unsolicited commercial e-mail (UCE) is a significant problem of the digital commons, but there has been little empirical analysis of proposed solutions and underlying mechanisms. This study, based on an analysis of 47 million inbound e-mail messages drawn from a cross-section of e-mail inbox...

The phenomenon of unwanted commercial messages (UCM), including e-mail spam and emerging forms that target other Internet communications facilities, is analyzed from an information-economics perspective. UCM traffic pays off for its senders when it is noticed and consumed by Internet users; the...

Prior empirical research indicates differences in IT business value across industries, but the source of these differences is unclear. In this study we examine the role of the competitive environment in moderating IT business value. We identify two dimensions of the competitive environment that...

This article examines an important class of information system (IS) that serves as the foundation for corporate energy and greenhouse gas accounting: energy and carbon management systems (ECMS). Investors, regulators, customers, and employees increasingly demand that organizations provide...

The growth of unsolicited commercial e-mail (UCE) imposes increasing costs on organizations and causes considerable aggravation on the part of e-mail recipients. A thriving anti-spam industry addresses some of the frustration. Regulation and various economic and technical means are in the works....

The fourth industrial revolution (4IR) describes productivity-enhancing industrial innovations enabled by rapid technological progress and combinations of digital technologies. Hundreds of information systems articles and thousands in other disciplines invoke this techno-economic 4IR narrative...