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Determinants of success for online insurance Web sites : the contributions from system characteristics, product complexity, and trust

Wang, Wei-tsong; Lu, Chia-cheng - In: Journal of organizational computing and electronic commerce 24 (2014) 1, pp. 1-35

Persistent link: https://www.econbiz.de/10010344809

Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern

Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85

Persistent link: https://www.econbiz.de/10011440024

Uncertainty mitigation in online ticketing purchase : the moderating effect of analytics information

Han, So Yeon; Chang, Younghoon; Siew Fan Wong; Hon Qui Chong - 2015

The process of purchasing air tickets is often hovered with much uncertainties. Such uncertainties are introduced by complex pricing strategies and algorithms used by airline companies which vary ticket price based on dates, time of purchase and different routes selected. In order to reduce...

Persistent link: https://www.econbiz.de/10011526207

Satisfaction trust and loyalty of repeat online consumer within the Japanese online supermarket trade

Moriuchi, Emi; Takahashi, Ikuo - In: Australasian marketing journal 24 (2016) 2, pp. 146-156

Persistent link: https://www.econbiz.de/10011527547

Influence of trust and perceived value on the intention to purchase travel online : integrating the effects of assurance on trust antecedents

Bonsón-Ponte, Enrique; Carvajal-Trujillo, Elena; … - In: Tourism management : research, policies, practice 47 (2015), pp. 286-302

Persistent link: https://www.econbiz.de/10010499446

Enhancing virtual presence in e-tail : dynamics of cue multiplicity

Lee, Eun Jung; Park, Jihye - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 117-146

Persistent link: https://www.econbiz.de/10010391418

Trust and the online conversation : the case of online reviews

Mangold, W. Glynn; Babakus, Emin; Smith, Katherine Taken - In: International journal of internet marketing and … 8 (2013) 2, pp. 143-160

Persistent link: https://www.econbiz.de/10010394710

Consumer behavior in social commerce : results from a meta-analysis

Mou, Jian; Benyoucef, Morad - In: Technological forecasting & social change : an … 167 (2021), pp. 1-13

Persistent link: https://www.econbiz.de/10012798871

Factors influencing trust in social commerce : the case of Qatar

Al-Kubaisi, Hamad Hazaa; Abu-Shanab, Emad Ahmed - In: International journal of electronic business : IJEB 17 (2022) 1, pp. 13-36

Persistent link: https://www.econbiz.de/10012798922

Antecedent and consequences of consumers' satisfaction in online grocery shopping

Kusuma, Adinda Citra; Najib, Mukhamad; Hermadi, Irman - In: International journal of electronic business : IJEB 17 (2022) 1, pp. 37-60

Persistent link: https://www.econbiz.de/10012798925