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Managing service quality : MSQ ; an international journal
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Tracking changes of e-customer preferences using multicriteria analysis
Grigoroudis, Evangelos
;
Kyriazopoulos, Panagiotis
; …
- In:
Managing service quality : MSQ ; an international journal
17
(
2007
)
5
,
pp. 538-562
Persistent link: https://www.econbiz.de/10007792768
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