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Free-to-fee transformation of industrial services
Mustak, Mekhail; Ulaga, Wolfgang; Grohmann, Marcella Maria - In: Journal of service research 26 (2023) 1, pp. 21-43
Persistent link: https://www.econbiz.de/10014246191
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The performance impact of industrial services and service orientation on manufacturing companies
Kohtamaki, Marko; Hakala, Henri; Partanen, Jukka; … - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 463-485
Persistent link: https://www.econbiz.de/10011400721
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Capability configurations for advanced service offerings in manufacturing firms : using fuzzy set qualitative comparative analysis
Rönnberg Sjödin, David; Parida, Vinit; Kohtamäki, Marko - In: Journal of business research : JBR 69 (2016) 11, pp. 5330-5335
Persistent link: https://www.econbiz.de/10011589804
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The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth; Raddats, Chris; Witell, Lars - In: Journal of business research : JBR 98 (2019), pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
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Investigating a revised service transition concept
Benedettini, Ornella; Neely, Andy D. - In: Service business 12 (2018) 4, pp. 701-730
Persistent link: https://www.econbiz.de/10011919761
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Servitization and operations management : a service dominant-logic approach
Smith, Laura; Maull, Roger; Ng, Irene - In: International journal of operations & production … 34 (2014) 2, pp. 242-269
Persistent link: https://www.econbiz.de/10010249723
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Eight organizational enablers of digital service-sales ambidexterity in industrial firms
Classen, Moritz; Friedli, Thomas - In: The journal of business & industrial marketing 37 (2022) 11, pp. 2142-2155
Persistent link: https://www.econbiz.de/10013455410
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Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry
Holmlund, Maria; Kowalkowski, Christian; Biggemann, Sergio - In: Journal of business research : JBR 69 (2016) 7, pp. 2457-2462
Persistent link: https://www.econbiz.de/10011491056
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An analysis study on service-oriented manufacturing strategies
Zhen, Lu - In: International journal of production economics 139 (2012) 1, pp. 220-228
Persistent link: https://www.econbiz.de/10009572684
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Giving ideas a chance : systematic development of services in manufacturing industry
Strassl, Johann; Schicker, Günter; Grasser, Christian - 2015
The purpose of this paper is to propose a service development process that is adapted to manufacturing companies and to … generic NSD framework for manufacturing companies and a five-stage service development process framework is presented in … discuss its implication for companies with a focus on product development and product sales. This paper looks at new service …
Persistent link: https://www.econbiz.de/10010500611