Wilden, Ralf; Gudergan, Siegfried - In: Journal of Service Theory and Practice 27 (2017) 4, pp. 808-832
and technological capabilities, and its performance. It outlines how a service-dominant orientation offers guidance for … the development and deployment of ordinary capabilities, and indirectly affects performance. Additionally, it delineates …-dominant orientation and dynamic capabilities with firm performance. Findings The results indicate that marketing and technological …