Cover; Copyright Page; CONTENTS; LIST OF FIGURES AND TABLES; CONTRIBUTORS; FOREWORD; ABBREVIATIONS; GLOSSARY; PREFACE; 1 WHAT IS BUSINESS ANALYSIS?; INTRODUCTION; THE ORIGINS OF BUSINESS ANALYSIS; THE DEVELOPMENT OF BUSINESS ANALYSIS; THE SCOPE OF BUSINESS ANALYSIS WORK; THE ROLE AND RESPONSIBILITIES...

New technologies are evolving everyday. Each one of them is having an impact on business around the world. Along with changes in technology, another more subtle shift is happening worldwide which is even not visible. The shift is in the way businesses work. The Business Analyst is a unique...